Title:  潛在客戶開發專員

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

The Profiler supports the digital sales team through data cleaning, research, and opportunity profiling. The role focuses on identifying and enriching potential business opportunities using digital tools, online database and research platforms. The Profiler works closely with the sales and analytics teams to ensure the sales pipeline is well qualified, accurate, and up to date, forming a strong foundation for effective engagement by frontline sellers.

潛在客戶名單開發專員（Account Profiler）將透過資料清理、研究與商機剖析來支援銷售團隊。此角色負責使用數位工具、線上資料庫以及不同方式來補充完善潛在商機資訊。你將與銷售團隊密切合作，確保銷售管道資料完整、準確且即時更新，為前線銷售建立有效的開發基礎。

 Key Responsibilities 主要工作內容

• Profile prospects and contacts from target accounts using LinkedIn search, digital tools, and online databases (e.g., Apollo.io, ZoomInfo) to complete the required fields.
• Enrich lead and account data through profiling, research, and internal collaboration.
• Collaborate with sales teams to hand over qualified leads for follow-up and conversion.
• Update and track performance in Microsoft Dynamics 365.

• 使用 LinkedIn 搜尋、數位工具及線上資料庫（例如 Apollo.io、ZoomInfo）對目標公司的潛在客戶與聯絡人進行資料建檔，並完善所需欄位。

• 透過資料研究與內部合作來補充並強化客戶與公司資料。
• 與銷售團隊合作，將合格商機移交給前線同仁進行後續跟進與轉換。
• 使用 Microsoft Dynamics 365 更新、維護並追蹤相關資料與績效。

Who are we looking for?

Skills & Qualifications  技能與任職資格

• Candidate must hold at least a Bachelor’s Degree in any field.
• Preferably has 1+ year of B2B tele-profiling or tele-marketing experience. Fresh graduates are also encouraged to apply.
• The ability to navigate and progress the sales process long, complex sales cycles
• Proficient in data research tools, CRM systems (preferably Microsoft Dynamics 365), and Excel/Power BI.
• Strong organizational skills and a customer-focused mindset.

• 具備學士以上學歷（不限科系）
• 具B2B Tele-profiling 或 Tele-marketing 經驗者優先
• 具備理解並推動長週期、複雜銷售流程的能力
• 熟悉資料研究工具、CRM 系統（建議 Microsoft Dynamics 365）、Excel／Power BI
• 具備良好的組織能力與客戶導向思維

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.