Title:  解決方案領域專家（SAS）

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• 主動對接客戶與合作夥伴，深入評估業務需求，精准匹配微軟科技解決方案，推動數位化轉型行程
• 與供應商數位銷售團隊及合作夥伴緊密合作，共同規劃商機並製定定制化科技實施方案
• 通過產品演示、技術研討會及專業諮詢等形式，全面展示微軟解決方案的核心價值與商業潜力
• 基於客戶需求與微軟雲解決方案領域的深度契合，有效挖掘增銷與跨銷售商業機會
• 積極參與聯合會議與銷售筦道評審，提供專業科技建議、商機洞察及戰略規劃方案
• 配合銷售團隊開展續約與重點客戶規劃，共同構建增銷筦道並優化續約管理流程
• 確保MSX系統數據規範，嚴格執行商機評估標準，維護銷售筦道數據準確性
• 善用微軟專項資源，通過Azure Innovate、技術研討會等項目加速交易達成
• 協同合作夥伴與內部團隊突破科技瓶頸，保障商機推進流程順暢執行。

Who are we looking for?

任職資格

• 計算機科學、資訊技術、工程學、商學或相關專業本科及以上學歷，或具備同等實踐經驗。
• 擁有5年以上科技銷售、解決方案諮詢或數位化/雲銷售業務管理經驗。
• 具備對微軟雲平臺（Azure、Microsoft 365、Dynamics 365及Power Platform）的深厚科技理解。
• 善於與合作夥伴協同開發符合微軟雲解決方案領域的聯合銷售機會。
• 能够熟練分析客戶架構、支出模式及科技瓶頸，並提出有效的解決方案。
• 出色的溝通與演講能力，能够與科技及業務決策者高效對接。
• 具備資料分析能力，以數據驅動思維支持商機規劃、業績預測及銷售過程管理。

必備認證資質

• 微軟認證：Microsoft 365基礎認證（MS-900）
• 微軟認證：Azure基礎認證（AZ-900）
• 微軟認證：安全、合規與身份認證基礎（SC-900）
• 微軟認證：Azure AI基礎認證（AI-900）
• 另需在所屬雲解決方案領域獲得兩項專家級認證資質
• 加分認證：
• 在所屬解決方案領域或專業方向獲得兩項大師級微軟認證證書

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.