Title: Account Executive with English
Competencies
Enable your future
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.
Top reasons to work with TDCX
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
- Demonstrate industry & fundamental customer business understanding
- Focus on selling to businesses with mid-level of consultative sales
- Uncover customer business needs and align solutions to customers’ objective
- Identify customer objectives and marketing KPI’s
- Understand sales pipeline and track client campaign ROI
- Become subject matter expert on products, features and enhancements
- Deliver campaign setup and optimization recommendations
- Provide customer feedback and product learnings back into organization
- Monitor active client campaigns and provide timely enhancement recommendations
- Proactively identify opportunities to improve customer experience
- Identify and recommend upsell opportunities
Who are we looking for?
- 5+ years of professional experience
- Min 2 years of work experience in digital media sales, b2b Sales, Tech account management
- Experience in digital or social media sales
- Experience in marketing or in a role making recommendations to marketers
- Knowledge of how Internet advertising technology works and the ability to explain it in ordinary terms
- Proven communication skills across multiple channels (e.g virtual meetings, phone and email)
- Experience building relationships with top marketing decision makers
- Proven ability in activating and retaining new business
- Proven ability to manage a sizable volume of clients / accounts
- Proven ability to work in a fast-paced dynamic environment
- Proven ability to navigate change
About TDCX
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.
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BPO, Account Executive, Advertising, Operations, Sales, Marketing