Title:  Account Management Specialist (India Market)

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

We are looking for ambitious and self-motivated Account Manager to drive new client/advertiser development in India. As an inaugural member of our India, Japan or Korea team, you will play an important role in shaping and executing our go to market strategy for the region.

• Maintain close client relationships with your assigned advertiser base

• Fully understand your advertiser’s marketing goals and track success metrics

• Identify account growth opportunities and upsell accordingly

• Be your client’s go to person to serve as the external programmatic Ads expert

• Analyze accounts and collaborate with internal teams to make sure the campaigns are executed properly

• Conduct business reviews with your clients pertaining to their goals, new product feature updates and market trends

• Facilitate external client product feature requests with internal product team

Who are we looking for?

• A Marketing/Technical Degree preferred
• Minimum 2-3 years of direct account management
• Experience in performance marketing
• Mobile and programmatic/automated advertising experience is a plus
• Proven ability to grow revenue in a quarterly managed business goal
• Great communication skills both in writing and in-person.
• Team player and ability to adapt to a growing company
• Critical thinking, curiosity towards online advertising and passionate about winning
• Possess basic English skills for internal communication (e.g. English emails/documents

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.