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Account Specialist (South Asia Market)

Date: 08-Oct-2020

Location: SG

Company: TDCX

Would you like to be part of the sales team in digital marketing? Are you passionate, driven, and can deliver outstanding result? We are looking for an Account Specialist to join our growing family. Come and start your #BeHappier journey with TDCX today!


Top reasons to work here:

  • Positive Work Environment
  • Attractive Remuneration
  • Medical Benefits and Insurance
  • Experiential-based Training
  • Career Development Plan
  • Awards and Recognition
  • Employee Engagement Activities
  • We live by our core values of teamwork, initiative, courage, innovation and trust
  • Room to grow + Space to breathe = Happy, productive superstars


What is your mission?

As an Account Specialist with TDCX, you will be an important member of the sales organization, focusing on the Small and Medium Business (SMB) segment. You will play a critical role in driving the full sales process from prospecting for new customer acquisition to closing deal.

You are also required to perform these job functions:

  • Advise clients on how to yield the best ROI through their advertisement
  • Manage your book of business, through cold calling, account management, including budget upselling to maximize ROI
  • Educate advertisers and guide them through the implementation of our “advertising solutions”
  • Drive conversion rate through calling within the requested time window
  • Excel at structuring your day
  • Responsible for keep current advertisers satisfied and delivering exceptional client service on day-to-day basis
  • Provide high-quality market insights impacting revenue trends


Who are we looking for?

  • BA/BS degree
  • At least 3 years of business development, sales account management or consultative selling experience is a plus
  • Knowledge in digital marketing industry will be a plus
  • Strong interpersonal and communication skills with both internal & external stakeholders
  • Ability to deliver in a fast-paced environment
  • Effective time management
  • Ability to work independently
  • Strong attention to detail
  • Strong communication skills both written and verbal


Who is TDCX?

We serve some of the world’s best brands from our centers of excellence in Singapore, Philippines, Malaysia, Thailand, Hong Kong, China, Japan, Spain and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.

We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.

Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

Job Segment: Business Development, Advertising, Customer Service, Sales, Marketing