Title:  Business Development Representative (Ads project, Vietnamese speaker, relocate to Malaysia)

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

1. Lead Generation:

• Research and identify potential leads within the target market
• Utilize various sources, including online research, industry events, and networking, to generate leads
• Maintain a database of leads, ensuring accurate and up-to-date information

2. Prospecting and Outreach:

• Initiate contact with leads through phone calls, emails, and other communication channels
• Develop and maintain relationships with prospective clients
• Clearly articulate our products or services and their value to potential clients

3. Sales Conversion:

• Understand the unique needs and pain points of each lead and tailor solutions accordingly
• Collaborate with the sales team to convert leads into customers
• Prepare and deliver persuasive sales presentations and proposals

4. Pipeline Management:

• Continuously update and manage the sales pipeline using CRM software
• Track lead interactions and progress through the sales funnel
• Provide regular reports on lead generation and conversion metrics

5. Market Research:

• Stay informed about industry trends, competitors, and market conditions
• Analyze market data to identify opportunities for growth and improvement

Who are we looking for?

• Candidate must possess Bachelor's Degree in any field
• Preferable minimum 1 year of working experience in Sales (VOICE), Business Development, Lead Generation, Lead Warming or Appointment Setting
• Excellent verbal and written communication skills in English and Vietnamese
• Excellent communication and interpersonal skills
• Strong negotiation and persuasion abilities
• Self-motivated and target-oriented
• Familiarity with CRM software and lead tracking systems is a plus
• Knowledge of the online marketing/ advertisement industry is preferred
• Open to relocating to Kuala Lumpur 

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.