Title:  Business Development Specialist

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Data profiler of prospects and contacts from target accounts to fill in the agreed fields, by both LinkedIn search and tele call-out
• Update and performance tracking would be done in SFDC
• During the Tele-profiling, ask standard questions if the contact would like to talk to our Sales (Tele-prospecting Qualified Lead (TQL))
• Pickup Online Chat requests (TQL)
• Ticket to entry - Deliver results the right way: Drive for results, Dealing with ambiguity, Intellectual horsepower, command Skills, Integrity and trust
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Preferable with 1 year Tele-profiling &/or Tele-marketing experience is required for this position. However, fresh graduates are encouraged to apply.
• Client-facing experience or customer service experience in a BPO is an advantage
• The ability to navigate and progress the sales process long, complex sales cycles
• Excellent verbal and written communication skills in English
• Excellent organizational and client-service skills

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.