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Community Operations Specialist (Lao Market) - Social Media Account

Date: 19-Oct-2020

Location: TH

Company: TDCX

     Are you a Community Operations Specialist who wants to be part of our team for one of the biggest social media platforms in the world? Are you passionate, driven, and can deliver outstanding customer service experience?

     We are looking for a Community Operations Specialist to join our growing family. Come home and start your #BeHappier journey with TDCX today!

Top reasons to work here:
  • Above-industry average salary
  • Group life insurance starting on day one
  • Provident Fund
  • Competitive performance incentives
  • 10 Annual Leave credits
  • Premium & Instagrammable workspaces
  • 2 days off per week
  • Free overflowing coffee and cookies
  • Learning courses to help you grow
  • Career development programs
  • Engagement activities like free food day, wellness programme, anniversary gifts, contests, annual party and much more!
What is your mission?

     As a Community Operations Specialist you will be working with our Social Media Account to deliver #happier customer experience. You will help build safe and diverse communities for millions around the globe.

You are also required to perform these job functions:

  • Your international team will support one of the leading social media providers.
  • Through understanding the products’ and community standards, you’ll help build safe and diverse communities for millions around the globe.
Who are we looking for?
  • Fluency in written and spoken Lao and English
  • A deep interest and understanding of online media and social networks
  • Strong leadership, efficiency, accuracy and empathy
  • Awareness of current cultural, political and social events in Laos
  • Goal-oriented work approach and flexibility
Who is TDCX?

     We serve some of the world’s best brands from our centers of excellence in Singapore, Philippines, Malaysia, Thailand, Hong Kong, China, Japan and Spain. We specialize in perfecting our client's customer experience and elevating their sales.

We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.

Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.


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