Title:  Compliance Manager

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Leads, Owns, and Strategizes Information Security and Data Privacy Program
• Conducts frequent risk and privacy impact assessments to identify security gaps and risks and to recommend and track the accomplishment of the mitigation plans
• Create, Develop and Update company`s Information Security and Data Privacy policies, guidelines, and procedures to ensure it is up to date and align to the ISO, PCI DSS, Data Privacy Act, and other applicable frameworks
• Create the Information Security and Risk Knowledge Management for continuous awareness/education throughout the organization
• Compliance Review of the following agreement with Clients, Vendor, and Third Party entities to ensure the implementation of the required controls based on the agreements and other applicable laws
• Contribute as a subject matter expert on information security and data privacy to support internal functions including Operations, Human Resources, Talent Acquisition, Finance, Leadership/Engagement/Development, IT and Security, Facilities, Business Development, Marketing and Corporate Communications, and all other existing and/or emerging functions within company and its subsequent sub-contractors
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any fields.
• Preferable with 3 - 5 years of working experience in the related field is required for this position.
• Knowledge and experience in information privacy laws and its Implementing rules and regulations
• Knowledge in information systems and internal controls
• Demonstrated excellent organization, facilitation, and presentation skills
• Exposure to working in a multicultural international environment
• Excellent verbal and written communication skills in English and the language of supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.