Title:  Corporate Engagement Lead (ESG)

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• The role serves as the central driver of sustainability engagement and communications across the organization. It designs and delivers creative campaigns, forums, and training programs that build environmental and social literacy, foster behavioral change, and embed sustainability into the company culture. Acting as the bridge between technical ESG data and everyday understanding, it translates complex disclosures into compelling content for internal and external audiences. The role also manages award submissions and recognition opportunities, oversees the sustainability content calendar, and ensures a cohesive voice across all communication channels. By collaborating closely with ESG Reporting, CSR, HR, and Marketing, it integrates sustainability into the employer brand and ensures milestones are consistently reflected across communications.
  
  Key Responsibilities:
  Internal Engagement & Culture Building:
  • Designs and executes creative, group-wide sustainability campaigns that build environmental and social literacy across all employee levels.
  • Owns the coordination of corporate-wide forums and sustainability events ensuring a consistent, unified narrative that reinforces the organization's sustainability commitments from the inside out.
  
  ESG Communication & Content Translation:
  • Bridges the gap between technical ESG data and everyday employee understanding by transforming complex information including GHG emissions, climate disclosures, and social impact into compelling infographics, storytelling content, and internal and external communications.
  • Partners with the ESG Reporting and CSR Teams as the primary communication translator for sustainability performance data.
  
  Sustainability Learning & Behavioral Change:
  • Develops, delivers, and continuously improves sustainability training programs designed to drive meaningful behavioral change across the workforce beyond compliance.
  • Owns the broader sustainability mindset shift such as equipping employees with the awareness, language, and motivation to act sustainably in their day-to-day roles.
  
  Awards, Recognition & External Positioning:
  • Leads end-to-end preparation of sustainability award submissions and external recognition opportunities from identifying relevant platforms to crafting compelling narratives.
  • Collaborates with the ESG Reporting Lead for data accuracy and the CSR Lead for social impact evidence, ensuring submissions are both technically credible and strategically differentiated.
  
  Sustainability Communications Hub:
  • Serves as the central owner of the sustainability content calendar, managing internal newsletters, digital channels, intranet pages, and employee success stories.
  • Ensures content is timely, engaging, and aligned with broader corporate messaging — maintaining a cohesive sustainability voice across all internal and external communication touchpoints.
  
  Cross-Functional Integration & Employer Brand:
  • Works closely with HR and Marketing to embed sustainability into the employer value proposition and internal brand identity.
  • Ensures sustainability milestones and employee impact stories are consistently reflected in recruitment materials, internal campaigns, and workforce communications positioning the company as an employer of choice on sustainability.

Who are we looking for?

• Professional Experience: The ideal candidate possesses significant experience in Internal and External Communications, Employee Engagement, or Creative Marketing, preferably within a corporate sustainability or ESG context.
• Communication Expertise: The role requires a proven ability to synthesize complex, data-heavy topics—such as carbon footprint analytics and ESG frameworks—into engaging "bite-sized" content for a diverse audience.
• Storytelling & Content Creation: The candidate must demonstrate exceptional writing and visual communication skills, with a track record of leading successful internal campaigns or preparing award-winning submissions.
• Stakeholder Management: The Engagement Lead must be capable of working effectively with technical data owners (ESG and CSR) to extract and promote impact stories.
• Sustainability Knowledge: A solid understanding of core sustainability concepts, such as science-aligned emissions targets and social impact assessments, is required to ensure accurate translation of the company's progress

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.