Title:  DevSecOps Lead

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Lead, manage, and mentor a team of DevOps engineers to implement best practices for cloud security across the development and operations lifecycle.
• Design and implement cloud security frameworks, policies, and controls to protect critical applications and infrastructure. Work with the security team to proactively identify, mitigate, and monitor cloud security risks.
• Oversee and manage Cloudflare’s security features, including but not limited to Web Application Firewall (WAF), DDoS protection, rate limiting, SSL/TLS management, bot mitigation, and access control policies.
• Automate security practices within CI/CD pipelines, including vulnerability scanning, compliance checks, and security incident detection.
• Manage and coordinate the response to security incidents involving cloud infrastructure. Analyze, investigate, and respond to vulnerabilities and breaches using Cloudflare and cloud-native security tools.
• Collaborate with engineering, security, and IT teams to design, implement, and enforce security best practices in cloud environments. Regularly report on cloud security status and incidents to senior management.
• Stay up to date with the latest cloud security trends, vulnerabilities, and technologies. Continuously assess and improve cloud security practices, infrastructure, and tools.
• Ensure adherence to security standards and frameworks such as SOC 2, ISO 27001, and GDPR. Support audits and compliance activities.

Who are we looking for?

• Proven experience (5+ years) in DevOps, with a strong focus on cloud security and infrastructure automation.
• Strong experience managing Cloudflare services, including but not limited to:
  • Web Application Firewall (WAF)
  • DDoS protection
  • SSL/TLS management
  • Bot mitigation
  • Rate limiting
  • Access control policies
• Hands-on experience with cloud environments (AWS, Azure, GCP) and security services such as IAM, VPC, VPN, firewalls, and encryption.
• Strong understanding of cloud security best practices and tools such as IAM, logging, monitoring, encryption, threat intelligence, etc.
• Experience in integrating security into CI/CD pipelines using tools like Jenkins, GitLab CI, CircleCI, or similar.
• Familiarity with infrastructure-as-code (IaC) tools (e.g., Terraform, CloudFormation) and container orchestration systems like Kubernetes.
• Knowledge of network security principles, including load balancing, VPNs, DNS, and network monitoring.
• Strong scripting skills in Python, Bash, or similar languages.
• Excellent troubleshooting and problem-solving skills, particularly in cloud security contexts.
• Strong communication skills and the ability to work in a collaborative, fast-paced environment.

Nice to have:

• Certifications such as AWS Certified Security Specialty, Certified Kubernetes Administrator (CKA), or Cloudflare Certified Network Engineer are a plus.

• Experience with security monitoring tools like Splunk, Datadog, New Relic, or similar.

• Familiarity with DevSecOps principles and the ability to champion a culture of security within the development lifecycle.

• CISSP certification

• Has worked in ISO 27001/SOC2/HIPAA/GDPR environment

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.