Title:  Digital Lab Intern

Competencies

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Support product planning, implementation, documentation, and delivery activities.
• Work cross-functionally to identify problems, gather insights, and recommend user-centric solutions.
• Conduct research on users, competitors, industry trends, and product workflows.
• Assist in monitoring project progress, preparing reports, and maintaining project documentation.
• Participate actively in meetings, capture key discussions, and provide regular project updates.
• Support user research, product testing, and other product-related initiatives.
• Provide constructive feedback to improve team processes, tools, and workflows.
• Perform any other duties and responsibilities assigned by the management from time to time.

Who are we looking for?

• Candidate must possess or currently be pursuing a Bachelor's Degree or equivalent.
• Demonstrates a genuine interest in digital products: how they work, how they're built, and how they create value.
• Possesses strong problem-solving, critical thinking, and analytical skills.
• Able to collaborate effectively with cross-functional teams and communicate ideas clearly.
• Strong organisational and time management skills with the ability to manage multiple priorities.
• Results-driven, proactive, and eager to learn in a fast-paced environment.
• Experience in user research, product design, or any business or technology-related projects is an added advantage.
• Excellent verbal and written communication skills in English.

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.