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Digital Marketing Campaign Specialist KSC Taiwan TW

Date: 25-Sep-2021

Location: MY

Company: TDCX


Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • Premium workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company with 25 years of experience and more than 270 industry awards

What is your mission?

• To manage and optimize existing Advertisement campaign components including, but not limited to – Ad Copy, Bid Prices, Cost per Conversion, Cost per Click, Keyword Research, etc.

• To help create and implementation of campaign strategies including keyword research and analysis.

• To create performance reports with recommendations for improvements.

• Tracking of funds in account and maintaining conversation.

• Knack of implementation new technologies automation capabilities that enhance SEM efforts.

• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

● Pitch and impact assigned customers in accordance with training provided, standards and policies with a focus on deep level insights, customer success, upsell strategy, and strong relationship management 

● Serve as a trusted consultant with customers to onboard, develop and optimize advertiser’s campaigns 

● Interpret and develop business plans focused on driving customer goal achievement ● Hit productivity, upsell, and customer impact targets

● Handle a moderate volume of potential clients on a daily basis through outbound and inbound calls, aligning support with opportunities 

● Manage day to day activities independently and proactively based on customer needs and incentives.

Who are we looking for?

● College degree or equivalent work experience 

● 2-3 years overall work experience with 1 year as minimum in online advertising industry

● Native level of Mandarin, fluent in English (Experience with Taiwan Market is a plus) (Able to read & Write Traditional Chinese)

● Strong knowledge of Google Ads, understanding the synergy between different products, how to translate comprehensive marketing strategies into campaigns, and drive successful results. 

● 1 year minimum experience in consultative selling: managing a portfolio of customers, identify customers/partners needs, focus on customer goals, results and clients satisfaction. 

● Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas. 

● Understanding of sales cycles including prospecting, communicating, negotiating and the ability to sell based on value, not price 

● Excellent verbal and written communication skills within required language(s) ● Dependable, reliable with strong work ethic 

● Analytical and creative mindset, ability to solve problems 

● Proactive, organized, responsible, proven ability to work well with a team 

Who is TDCX?

We serve some of the world’s best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Romania, Spain and Colombia. We specialize in perfecting our client's customer experience and elevating their sales. We are guided by a talent philosophy — selecting and employing the best professionals to make the outsourcing industry better for our people and our clients. Our company has won over 270 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

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