Title:  ESG Reporting Manager

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Collect, analyze and interpret ESG data, metrics and key performance indicators to produce detailed reports, presentations, and disclosures for both internal and external stakeholders.
• Collaborate with key business leaders, data owners, technical functions, internal audit and exernal assurance providers to maintain a well-controlled and standardized internal reporting processes for ESG.
• Ensure accurate and timely reporting and disclosure of ESG information with centralized ESG databae and dashboardsto monitor sustainability performance (ie CO2 and energy consumption performance).
• Leads negotiations with team members (vendors, subcontractor, customer and internal members of TDCX from other functional and professional areas) to define team goals and approaches for attaining them. Negotiation-skills required.
• Ensure Standard Operating Procedures (SOPs) and other documentation supporting ESG reporting activities are in place, follow best practice and properly maintained.
• Keeps up-to-date with the latest ESG trends, regulations, and reporting frameworks to continuously enhance and advance the organization's ESG reporting and disclosure practices.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Preferrably with a bachelor's degree in environmental studes (Environmental Science, Environmental Engineering, Environmental Management), business management, engineering or sustainable development-related degree.
• Knowlege of ESG frameworks, reporting standards, and regulatory requriements (i.e. ISO14064-1-2018 - Greenhouse gases, ISO - 14068-1-202G3-Carbon Neturality, GHG Protocl Scope, 1,2, and 3, Science-based CO2 reductoin, CDP, GRI, etc.)
• Strong analytical skills and proficiency in data analysis tools including Excel and other ESG data platforms, Hands-on experience in any visualization of BI tools (e.g. Tableau, Google Data Studio, PowerBI) is an advantage.
• Attention to detail and ability to work with complex data sets to ensure accuracy and reliability in ESG reporting.
• Strong project management skills to handle multiple and complex ESG reporting initiatives and to lead and execute strategies.
• Excellent verbal and written communication skills in English and the language of supporting market

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.