Title:  Finance and Administration Manager

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Finance and accounting:

   

  · Coordinate the day-to-day finance and accounting activities in close collaboration with the external accounting provider, ensuring complete and accurate information is submitted on time.

  · Prepare monthly, quarterly and annual financial reports for Regional and Group Finance, including variance analysis and supporting explanations, and assist with budgets, forecasts and cash-flow projections.

  · Review monthly payroll calculations and reconciliations in coordination with HR and the external payroll provider and ensure accurate accounting of payroll costs.

  · Maintain oversight of fixed assets, including additions, disposals, depreciation and periodic reconciliation of the fixed-asset register.

  · Monitor prepaid expenses, accruals, deposits, intercompany accounts and other key balance sheet positions.

  · Review tax calculations, returns and statutory submissions prepared by the external advisers, monitor filing and payment deadlines and support audits and annual statutory reporting.

  · Coordinate the end-to-end accounts payable and receivable processes, including supplier invoice collection, review, payment preparation and customer billing.

  · Liaise with suppliers, customers and internal stakeholders to resolve missing documentation, invoice discrepancies and overdue balances.

  · Prepare customer invoices accurately and on time, ensuring compliance with contractual, tax and internal requirements.

  · Monitor supplier and customer balances, payment due dates and collections, and maintain accurate supporting records and reconciliations.

   

  Office administration:

   

  · Manage the day-to-day administrative needs of the Lisbon office and act as the main point of contact for the landlord, building management and office service providers.

  · Coordinate office maintenance, utilities, security, supplies and other facilities-related services.

  · Manage administrative suppliers, contracts, renewals and related costs, ensuring services are delivered in line with agreed terms and company requirements.

   

  Future in-house accounting responsibilities:

   

  The company currently works with an external accounting provider. As the Portuguese operation develops, accounting activities may be brought in - house and a Group accounting system may be implemented.

  The role holder must therefore be prepared to:

  · Support the local implementation of an ERP system

  · Take ownership of day-to-day bookkeeping, reconciliations and period-end closing activities

  · Maintain accounting records in accordance with Portuguese SNC and Group reporting requirements, while coordinating with a Certified Accountant where legally required.

Who are we looking for?

· University degree in Accounting, Finance, Economics, Business Administration or a related field.

· Min. 4 years of relevant experience in accounting, finance operations or a combined finance and administration role.

· Strong practical accounting knowledge, including month-end closing, reconciliations, financial reporting and Portuguese SNC and VAT requirements.

· Experience working with external accountants, reviewing payroll, tax and statutory outputs, and supporting audits.

· Experience with budgeting, forecasting, cash-flow management, accounts payable, accounts receivable and fixed assets.

· Proficiency in ERP/Accounting systems and advanced Microsoft Excel skills.

· Native-level Portuguese and advanced English, with the ability to work independently and communicate effectively with local, regional and Group stakeholders.

· Previous experience in a multinational or international organization, preferably within the BPO, shared services or professional services sector.

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.