Title:  Group Internal Audit Manager

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Contribute to the annual enterprise risk assessment incorporating new and emerging risks and support the continuous maintenance of the audit universe.
• Assist to refine and standardize audit methodologies, automated work papers and testing templates.
• Independently lead and execute end-to-end internal audit engagements (planning, scoping, fieldwork testing, reporting and remediation tracking) within allocated budget and timelines.
• Design practical audit programs and test procedures to assess governance, internal controls, and policy/regulatory compliance across diverse business units.
• Evaluate the adequacy and effectiveness of risk management and internal control across financial, operational and basic IT general controls (ITGC).  
• Oversee, review, and coordinate with outsourced/co-sourced audit partners and guest auditors on specialized audit projects.
• Drive root cause analysis for identified issues, collaborating with internal stakeholders to deliver meaningful, actionable, and commercially viable remediation plans.  
• Apply data analytics (e.g., SQL, PowerBI, advanced Excel) to enhance audit testing, anomaly detection, and continuous monitoring routines. 
• Exercise baseline risk awareness when reviewing automated workflows and AI-assisted decision-making processes (deep technical AI/ML knowledge is not required).
• Conduct special reviews, management requests, and ad-hoc investigations as required. 
• Travel up to 30% across APAC region. 

Who are we looking for?

We are seeking an agile, commercially minded Internal Audit Manager who possesses:  

• Bachelor’s degree in Accountancy, Finance, or a related discipline.
• Professional certification such as CIA, CPA or CA is required (CISA or CFE is an added advantage). 
• 5 to 8 years of relevant audit experience gained from Big 4 and / or commercial internal audit functions.
• Demonstrated track record of direct, hands-on audit fieldwork execution (not purely supervisory).
• Strong technical grounding in internal controls, COSO framework, financial processes, and operational risk.
• Strong project management skills, with the discipline to prioritize multiple priorities independently under tight timelines.
• Working proficiency with data analytics tools (Excel, PowerBI, SQL) and an appetite to understand technology and automated processes risks.   
• Excellent interpersonal and influencing skills, with the maturity to comfortably handle pushback, negotiate pragmatic solutions with senior stakeholders, and maintain independence and professional scepticism. 

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.