Title:  HRIS Expert

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Responsible for attending all the queries, request and issue to provide resolution in a fast and efficient manner according to Service level agreement.
• Provide assistance to managers and employees with time-sensitive requests, such as SAP Success Factors system navigation, reports and etc.
• Work with internal department to ensure key HR processes are supported by the HRIS or modifying existing HRIS to meet changing requirements.
• Support day-to-day HRIS operations including setup, customizations, addressing HRIS issues, managing system upgrades and other related support.
• Develop communication and training materials, coordinate and actively participate and monitor user acceptance testing (UAT).
• Stay abreast of the company’s HR processes.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Candidates must have a minimum of 2 years experiences in in Success Factor SAP
• Knowledge and configuration experience in SF’s talent management, compensation, learning management system, Time Off, PMGM, and Compensation module and SAP Payroll will be added advantage
• Experience of HR process design, business case development, HR technology solutions and shared service implementations are added advantage
• Experience of project management methods and lifecycle, change management methodology and end-to-end implementation
• Possess sound technical knowledge and ability to clearly communicate key recommendations to clients
• Excellent verbal and written communication skills in English and the language of supporting market

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.