Title:  KYC & AML Specialist

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

The Cryptocurrency Risk Operations Specialist will play a crucial role in monitoring, assessing, and mitigating risks associated with cryptocurrency transactions and operations. This position requires a deep understanding of cryptocurrency markets, regulatory frameworks, and risk management practices to ensure the integrity and security of our platform.

Key Responsibilities:

1. Risk Assessment and Monitoring:

• Monitor cryptocurrency transactions for suspicious activity, including fraud, money laundering, and other compliance risks.

• Conduct thorough risk assessments on new and existing products, services, and partnerships within the cryptocurrency space.

2. Policy Development:

• Assist in the development and implementation of risk management policies and procedures specific to cryptocurrency operations.

• Ensure compliance with relevant regulations and industry standards related to cryptocurrency transactions.

3. Data Analysis:

• Analyze transaction data to identify trends, patterns, and anomalies that may indicate potential risks.

• Utilize data analytics tools to enhance risk detection capabilities and improve reporting processes.

4. Incident Response:

• Coordinate responses to risk-related incidents, including fraud investigations and security breaches.

• Work with internal teams and external partners to resolve issues promptly and effectively.

5. Reporting:

• Prepare regular reports on risk metrics, incidents, and trends for senior management and stakeholders.

• Present findings and recommendations for risk mitigation strategies to enhance overall operational resilience.

6. Collaboration:

• Collaborate with cross-functional teams, including Compliance, Legal, IT Security, and Customer Support, to ensure a holistic approach to risk management.

• Participate in training sessions to educate staff on risk awareness and best practices in cryptocurrency operations.

7. Continuous Improvement:

• Stay up-to-date with industry developments, regulatory changes, and emerging risks in the cryptocurrency landscape.

• Identify opportunities for process improvements within the risk operations framework to enhance efficiency and effectiveness.

Who are we looking for?

• Bachelor’s degree in Finance, Business Administration, Risk Management, or a related field (preferred).

• [1] years of experience in risk management, compliance, or operations roles within the financial services or cryptocurrency, Banking and any related industry.

• Strong understanding of cryptocurrency markets, blockchain technology, and regulatory frameworks.

Skills:
 

• Excellent analytical skills with the ability to interpret complex data sets and make informed decisions.
 

• Strong attention to detail and a proactive approach to identifying potential risks.

• Effective communication skills, both written and verbal, with the ability to convey technical information clearly.

• Ability to work independently as well as collaboratively in a fast-paced environment.
 

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.