Title:  Lead Generation Specialist

Competencies

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

•Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximise customer value 

•Management of high-volume Inbound & Outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach 

•Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk research 

•Comfortable prioritising competing workload demands to ensure the meeting of sales targets. 

•Adherence to all response-time SLA’s as well as use of mandatory sales cadences always 

•Actively manage sales pipeline with a focus on moving all prospects through the sales funnel . 

•Document all relevant prospect & customer interactions on CRM (SFDC) 

•Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process 

•Review & report on daily, monthly & quarterly metrics to help achieve sales goals 

•Provide accurate and timely information to management 

•Communicate customer successes to Managers in a clear & concise way 

•Partner with colleagues to facilitate best-practice sharing and continual learning 

Who are we looking for?

•Min 5+ years of directly relevant sales experience (preferable) B2B or Tech or Advertising sector and withs specific KPI/ quota assigned. 

•Candidates must demonstrate a minimum C1-level proficiency in English, as well as in the language of their assigned market. 

•Ideally, this experience will have been gained in a new business, customer acquisitions environment and within a target driven environment. 

•Proven ability to unlock high-potential budget opportunities and grow customer $ investment over time 

•Marketing knowledge gained in a professional or educational setting 

•Skilled at competitive selling to win new business based a strong knowledge of the digital advertising ecosystem & LinkedIn’s core competitive advantage 

•Exceptional verbal and written communication skills: ability to articulate complex concepts and idea into a simple and understandable format 

•An ability to think creatively and react quickly to tailor messaging to different conversations 

•Ambition, confidence, fearless outgoing attitude - a self-starter with a    competitive growth mindset 

•Strong time-management skills and the ability to work independently 

•Comfortable in a constantly changing fast paced start-up environment 

•Confident using technology and speaking on the phone and zoom meetings 

•Salesforce experience / prior exposure to a CRM tool 

•Proven ability to influence others and create a sense of urgency 

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.