Title:  License Compliance Technical Specialist

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Schedule appointments with clients to obtain license usage information
• Meetings with customers to collect the data will be done remotely 
• Take inbound calls from customers who need technical assistance in completing the license usage and deployment inventory  
• Assist Autodesk customer to deploy and troubleshoot Autodesk Inventory Advisor Tool 
• Assist Autodesk customers to troubleshoot PowerShell scripts and other queries. 
• Assist Autodesk customers to create group policies and roll them out. 
• In some circumstances, assist customer to execute manual data collection 
• Evaluate inventory data to ensure it is complete and prepared for analysis by Autodesk. 

Who are we looking for?

• Ability to work alone and manage own workload 
• Very good IT skills, including various Asset Management Tools 
• Proven track record in business-to-business communication 
• Have the technical skills & experience to think on their feet 
• Active Directory 
• Group Policy 
• DNS/DHCP & Network Configuration 
• Knowledge of Microsoft Operating Systems and network technologies 
• Desktop/Server Support experience 
• MS Excel 
• Be able to understand and troubleshoot Powershell Scripts and other queries (nice to have) 
• Languages: English is a must; secondary European language preferred 

Nice to have:

• Microsoft Accreditation 
• Bachelor’s Degree 
• Previous experience working in a client-facing environment e.g. technical services 
• Microsoft SCCM 
• Familiarity with a variety of SAM tools such as Flexera or Snow 

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.