Title:  Manager - Group Data Science & Automation

#BeMore

Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.

Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Lead and mentor other front end developers and optimize overall team productivity in building products and services that are in line with requirements
• Review codes, and make recommendations for process improvements and best practices
• Implement design thinking methodology and agile software development practices such as test driven development, continuous delivery and pair programming to solve user problems.
• Demonstrate the ability to clearly outline goals, metrics, functions and requirements of a module/procedure
• Guide business decisions from a technical perspective like performance, reliability, scalability, and security
• Keep key personnel up-to-date with the latest software trends, techniques, and technologies for presentation/demonstration purposes
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Computer Science, IT or related field.
• Preferable with 3 - 5 years of working experience in the related field is ideal for this position.
• Proficient in HTML, CSS, Javascript, ReactJS (Required) / Angular / Layout (flexbox and grid), Responsive Design, Web performance optimization, Experience with API, SCSS/LESS, NPM/Yarn and Version control system.
• Knowledge of technical know-how and professional software engineering best practices for the full software development lifecycle
• Well-versed with the latest trends in coding, standards, and security settings
• Demonstrated experience in stakeholder management, building partnerships, and managing and interacting with clients and internal stakeholders of different levels
• Excellent verbal and written communication skills in English and the language of the supporting market.

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.