Title:  Manager - Group Data Science & Automation

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Lead and mentor other front end developers and optimize overall team productivity in building products and services that are in line with requirements
• Review codes, and make recommendations for process improvements and best practices
• Implement design thinking methodology and agile software development practices such as test driven development, continuous delivery and pair programming to solve user problems.
• Demonstrate the ability to clearly outline goals, metrics, functions and requirements of a module/procedure
• Guide business decisions from a technical perspective like performance, reliability, scalability, and security
• Keep key personnel up-to-date with the latest software trends, techniques, and technologies for presentation/demonstration purposes
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Computer Science, IT or related field.
• Preferable with 3 - 5 years of working experience in the related field is ideal for this position.
• Proficient in HTML, CSS, Javascript, ReactJS (Required) / Angular / Layout (flexbox and grid), Responsive Design, Web performance optimization, Experience with API, SCSS/LESS, NPM/Yarn and Version control system.
• Knowledge of technical know-how and professional software engineering best practices for the full software development lifecycle
• Well-versed with the latest trends in coding, standards, and security settings
• Demonstrated experience in stakeholder management, building partnerships, and managing and interacting with clients and internal stakeholders of different levels
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.