Title:  Network Engineer

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Configuring, maintaining firewalls, switches, LAN, Intranet and WAN connectivity.
• Strong experience in configuring firewall rules, network segregation, VLAN and network device security profiles such as IPS, web filtering, rogue device detection. 
• To troubleshoot and pinpoint root cause of network incidents. 
• Proactively eliminate recurring network incident. 
• Addressing network incident within SLA given.
• Maintaining all network device firmware to be patch whenever a firmware is release. 
• Conducting risk assessments: Thorough risk assessments are essential for identifying vulnerabilities within the network environment. This involves evaluating potential threats and implementing strategies to mitigate them.
• Maintaining compliance: A network security engineer ensures that network infrastructure and processes comply with industry standards and regulations. This involves conducting regular audits and updates to maintain compliance with evolving laws and policies.
• Monitoring and managing security: Continuous surveillance of the network infrastructure is crucial. Network security engineers conduct assessments and audits, track incidents, and use specialized tools and technologies to remediate risks prior to exploitation.
• Collaborating with teams: A network security engineer collaborates and communicates with teams and educates
   

Who are we looking for?

• Candidate must possess at least a Bachelor’s Degree, Professional Degree, in Computer Science, IT Systems Engineering or a related qualification.
• Minimum 3 years of working experience in maintaining large corporate networks managing and administering complex network in an enterprise environment.
• Strong experience working with multiple vendors such as Fortinet, Juniper, Palo, Ruckus. With the ability to know what type of device to use for each network setup.
• Strong experience on optimizing network settings to improve reliability and performance to ensure network bandwidth is ideal for operation acceptable needs.
• Certified as network engineer such as CCNA, CCNP is preferred. 
• Strong knowledge in swich routing, network security, network performance optimization network troubleshooting WAF, network Firewall and cost optimization techniques.
• •    Deep understanding of enterprise IT policies, cybersecurity, and compliance frameworks.
• Excellent troubleshooting skills and the ability to manage complex technical issues in a large-scale environment.

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.