Title:  Partner Key Account Manager (KAM) Team Leader

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Establish and maintain client relationships including client communication, report delivery, project management, and strategy development.
• Determine current accounts’ organic growth areas and capitalize on opportunities by coordinating with Operations and Support leaders.
• Develop plans and strategies as per organization’s marketing direction in order to form strategic thinking that is consumer centric.
• Identify new opportunities for the organization to partner with.
• Work with the Project Management team in implementing new programs or new business for an existing program.
• Lead business strategy and opportunity related client consultation.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Bachelor’s Degree in Business, Communications or any related field
• Preferably with 5-7 years of working experience in the related field is ideal for this position.
• Demonstrated hands-on experience in CRM tools and Microsoft office.
• Ability to solve problems proactively with keen attention to detail.
• Possesses a great sense of urgency and the ability to follow through.
• Ability to handle multiple initiatives under pressure.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.