Title:  QA Engineer

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Effectively communicate various QA procedures, products, and business applications with technical and non-technical staff.
• Plan and complete performance tests using automated means, lead testing procedures, and create detailed reports with different teams in the organization.
• Gather, document, and control all necessary user requirements and technical specifications that correlate with program functionality.
• Develop thorough test plans for medium to complex systems to ensure that application functionality meets original requirements to project.
• Deliver system manual, reference, training and support to staff, clients and end users.
• Ensure that applications meet the needs of the stakeholders, businesses, and users.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Information Technology or equivalent.
• Preferable with 2 years of working experience in the related field is ideal for this position.
• Knowledge of professional software engineering best practices for the full software development life cycle.
• Possesses technical knowledge and ability to be hands-on.
• Possesses strong analytical skills, testing planning and execution with great communication skills.
• Self-motivated, independent, detail-oriented and a responsible team-player.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.