Title:  Senior Asset Compliance Lead (MANILA)

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Partner with the appropriate internal and client cross-functional groups to deliver feedback regarding compliance to company policy including opportunities for improvement as well as providing direct feedback to Operations and concerned parties.
• Identify training deficiencies, trends, gaps, and additional needs through performing various forms of compliance audit to act as a resource and advisor to the training department.
• Liaise with HR on fraudulent or Compliance-related cases as well as with the IT and Facilities department on matters regarding Information and Physical Security.
• Perform Compliance Audits as required.
• Deliver daily, weekly, and monthly monitoring reports.
• Document and implement fraud prevention systems on accounts.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any fields.
• Preferable with 2 years of working experience in the related field is ideal for this position.
• Possesses expertise in QA/Compliance processes, definition documents and scoring guidelines is preferred
• Experienced in coaching, inspiring, and motivating others to meet goals and metrics.
• Possesses strong analytical skills.
• Excellent verbal and written communication skills in English and the language of the supporting market.

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.