Title:  Senior Digital Customer Engineer

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Support partners in identifying technical requirements and designing suitable cloud solution environments based on customer needs
• Analyze customers’ current infrastructure and provide recommendations for future-state cloud solutions and improvements
• Work closely with stakeholders to address technical challenges and provide effective solutions, supporting cloud adoption and migration
• Ensure cloud solutions and workloads are aligned with customer requirements and optimized for performance and scalability
• Provide consultative support to partners and customers by translating technical requirements into practical solutions
• Collaborate with internal teams to drive successful solution implementation and technical outcomes
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Bachelor’s Degree in Computer Science, Engineering, or a related technical field
• Preferably with 4+ years of working experience in technical pre-sales, cloud solutions engineering, or systems integration
• Strong passion and interest in cloud technologies and solutions
• Ability to analyze customer requirements and translate them into scalable cloud solutions
• Possess a problem-solving mindset with the ability to handle complex technical challenges
• Strong communication skills and a flair for selling creative market solutions
• Excellent verbal and written communication skills in English and the language of supporting market

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.