Title: Senior Digital Finance Functional Expert

Posted Date: 2 Apr 2025

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide technical advisory in discovery and gap analysis workshops.
• Design, develop, and customize Dynamics 365 and auxiliary systems, following coding best practices.
• Perform data cleansing, migration, and integration with TDCX’s applications.
• Develop custom modules, APIs, and workflows using X++, Power Automate, or Power Apps within D365.
• Conduct regression testing, SIT, assist UAT, and manage code release and deployment via Azure DevOps.
• Customize reports using PowerBI or SSRS, provide technical support, and document design, configuration, and troubleshooting.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Computer Science, Information Technology or related field.
• Preferable with 4 years of working experience in the related filed such as technical ERP consultant or developer on D365 for F&O and SCM is required for this position.
• Similar ERP implementation experience will be considered.
• Proficiency in X++, C#, .Net, SQL, and integration tools; experience with Power Apps or Power Automate is a plus.
• Microsoft Dynamics 365 certifications are highly desirable.
• Strong analytical and problem-solving skills, with the ability to work in a fast-paced, high-growth environment.
• Excellent communication skills in English and the language of the supported market.

Who is TDCX?

Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities.

TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential.

TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment.

TDCX employs more than 18,700 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com