Title:  Senior Finance Project Manager

#BeMore

Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.

Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

At TDCX and within Finance, we are embarking on a multi-year period of growth, integration and setting up of new businesses and entities, ERP migration and contemporizing our talents to meet the demands of the company. The direct output of this activities will culminate in increased efficiency and productivity.

To continue this trajectory, we’re searching for a highly qualified Senior Project Manager to work closely with our executive within Finance and non-Finance team. From Day 1, this person will have an immediate impact on our productivity by streamlining strategic initiatives, overseeing program management, and communicating objectives to departments. The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising and interdepartmental collaboration. 

Key Responsibilities:

Strategic Planning & Execution:

• Working with leadership (CFO, Finance Directors, cross functional teams) to develop and implement strategic plans, ensuring alignment across departments.
• Oversee strategic business initiatives (examples include setting up new legal entities, monitoring the effectiveness of key investment items), from development through successful execution, under the guidance of senior finance leadership.

Communication & Coordination:

• Facilitating communication between the senior finance leadership team and other stakeholders, both internal and external.
• Represent Finance (as appropriate) to communicate with external parties (e.g. MDEC, strategic partners, universities, Finance and Accounting bodies, and government entities)

Project Management:

• Overseeing key projects (examples include initiating talent acquisition strategy to set the foundation for Centre of Excellences and shared services) as defined by the CFO and senior finance leadership team, managing timelines, and ensuring successful delivery.
• Working collaboratively with HR to assist with new hires, including documentation and onboarding, and collaborate to address and resolve employee concerns.
• Identify and understand legal and fair employment practices that the organization needs to be aware of as the team goes thru an organizational restructuring. Perform a Failure-Mode-Effect-Analysis to lay out and mitigate the identified risks.  
• Initiate and set the new ways-of-working when the new ERP has been implemented.

Decision Support:

• Providing data-driven insights and analysis to support executive decision-making. This would include a technical skillset that involves (but not limited to) financial modelling.
• Experience in data analysis and budget management

Who are we looking for?

• As someone who interacts with team members across all levels, the Senior Project Manager must have exceptional written and verbal communication skills to ensure information and direction are clearly conveyed.
• Experience in organizing and directing multiple teams and departments
• Experience in planning and leading strategic initiatives
• Bachelor’s degree (or equivalent) in business administration or similar field
• Preferably 7 to 10 years’ experience in company of similar size and complexities
• Consulting experience, with a focus on operations management
• Strong project-reporting skills, with focus on interdepartmental communication

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.