Title:  Senior Talent Management Manager

#BeMore

Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.

Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Design, implement and manage holistic internal talent management strategies and processes that support the management and development of the company’s talent
• Manage Talent Pools, including the development of individual plans for top potentials and support development
• Develop measures and metrics to determine effectiveness and ROI of talent and organisational development programs and collect data for reporting
• Monitor and evaluate effectiveness of talent management programs
• Continue to evolve best practices to improve efficiency and effectiveness of talent processes
• To succeed in the talent management lead role, you will need to have the ability to think strategically and develop tactical action plans to achieve business and people goals
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree related to HR, Talent Management, and Organisational Development.
• Preferable with 5 -7 years of working experience in the related field is required for this position.
• Strong consultative and diagnostic skills with proven project management skills with ability to plan, organise and manage multiple projects at once.
• Strong knowledge of Talent Management and Change Management principles.
• Strong interpersonal, influencing, presence and flexibility to work effectively with people at all levels of the organisation.
• Ability to think strategically and develop tactical action plans to achieve business and people goals.
• Excellent verbal and written communication skills in English and the language of supporting market

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.