Title:  Talent Acquisition Manager

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Develop and plan recruitment strategies for the Company ( i.e. ensuring that there is a pool of qualified candidates available for all positions and that the job openings are filled by the required timelines.
• Develop strong understanding the workforce and hiring requirements by interacting with the Heads of Department to understand their recruitment needs.
• Lead and mentor the recruitment team.
• Handle the day-to-day management of the recruitment process ( i.e. involves sourcing, screening, interviewing, administering reference checks and the job offer process) efficiently and effectively fill up vacant positions.
• Establish strong working relationships with internal and external partners (i.e. recruitment/advertising agencies, networking, Internet portals, university relations, professional bodies) and cold calling to fuel the recruitment process.
• Prepare monthly Management Reports on staff demographics, movements and other ad-hoc projects.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Candidates must have a minimum of 3 -5 years' experience in the recruitment and selection.
• Has prior experience in managing ERP system.
• Must be confident, professional, and resourceful and be able work under pressure.
• Ability to work independently and meet the required targets on a timely basis.
• Must have high level of integrity and a positive attitude when taking on challenges and issues.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.