Title:  Training Coordinator

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Create learning materials that include but not limited to the following: elearnings, powerpoint slides, Facilitator and Participant guides, workbooks, handouts, huddle sheets and other learning documents
• Design learning programs geared towards application rather than just memorization
• Ensure materials created answer business needs and/or are targeted to closing performance gap
• Maintain and update Training Catalogue
• Collaborate with internal stake holders to produce effective training courses
• Conduct Training Analysis to identify needs to produce the correct intervention
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Bachelor’s Degree in any related field
• Preferable with 2 years of working experience in the related field is required for this position.
• Experience in Training Design Implementation
• Strong background in elearning tools such as Articulate, Captivate, Ispring etc.
• High proficiency in creating learning objectives/outcomes with materials that achieves it
• Proficiency in Multi Media tools
• Fast working process is a must
• Excellent verbal and written communication skills in English and the language of supporting market

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.