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Training / Policy Manager

Date: 16-Oct-2020

Location: TH

Company: TDCX


Do you have a passion for social media and how it empowers, inspires and brings people together?

Join our new team and be part of a world-famous company culture and work with an international team of advocates that support millions of communities across the world and connect around the things they care about.

Our team in Bangkok is currently looking for:  Training Policy Manager


Overview of tasks:

  • Monitor new hire learning curves and deliver measurement concepts for training success.
  • Reporting under the Regional Account Director, your team will ensure continuous improvement of vendor and campaign program training materials and overall curriculum.


We are looking for

  • Fluency in written and spoken English
  • A deep interest and understanding of online media and social networks 
  • Strong leadership, efficiency, accuracy and empathy
  • Awareness of current cultural, political and social events in Bangkok
  • Goal-oriented work approach and flexibility 


What we offer

  • A salary package that is above the industry average
  • Wellness programs that support and promote an active lifestyle       
  • Competitive performance incentives
  • Fun workplace that’s located close to the transport hub for efficient commuting
  • Relocation package as well as comprehensive medical insurance


About Teledirect 

As one of Asia's leading outsourced contact centres, Teledirect provides multinational organisations with outsourced contact centre services to improve their customer service or to accelerate their sales. With over 150 local and international industry awards to date, Teledirect continues to deliver world class customer experiences to global brands from operation sites in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China and Japan.

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